Diversity & Inclusion: Strategic Recommendations for Leaders

diversity fishOperationalizing
-Define and refine D&I for your organization. Remember diversity of background, professions, work environments.
-Create a clear, articulated, and measurable D&I strategy that is enterprise-wide and consistent, tied to business goals.
-Invest company resources and demonstrate your commitment.
-Create measurement tools (scorecards, etc) that emphasize accountability.
-Tie to bottom line, including performance objectives and bonuses.
-Look at leadership teams and pipeline for senior management.
Embedding Into Culture
-Emphasize culture and mindset transformation (more than actions and behaviors).
-Communicate all D&I positioning and programs clearly and often to employees – internal to external.
-Develop leadership behaviors up to mid-manager level.
-Learn from and partner with clients, suppliers, others in your system.
Self Awareness and Improvement
-Gaining the key competencies for leading a diverse team, and being a successful contributing team member who can serve multilingual and multicultural customers
-Acknowledging individual frames of reference, and understanding how different perspectives impact personal and business objectives of both clients and employees
-Acquiring skills for working productively and respectfully with all team members and customers
-Leveraging the talents, skills and experience of everyone to meet individual and organizational goals

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About Jaya Koilpillai Bohlmann
Global corporate communication, business, and organization behavior executive; author. My blog, DesigningCommunication, offers inspiration, insight, and tips for all professionals who want to express themselves effectively, and lead with integrity.

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