The Best Leaders Tip #6 – Get Smart: Effective listening is not passive

This is my 6th of 12 posts about how to be among the Best Leaders.  In these, I provide inspiration for everyone seeking professional and personal growth as a leader of people, projects, groups, teams and organizations. I welcome your comments and feedback.  Visit my website for more information.


GET SMART

Best Leader Tip #6          Listening isn’t passive.  Effective listening is active, in which the listener participates by asking questions, summarizing what they’ve heard, and clarifying.  At the same time, they refrain from assuming, interrupting, cutting the speaker off, arguing, and making it about them.  How do you know if you’re listening enough?  After your next meeting, ask yourself what specific points of information you gained. If it’s fewer than three items, chances are you’ve spent most of that meeting talking, not listening.  A bonus:  Listening shows you’re interested in people.  And the best leaders are all about their people.

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About Jaya Koilpillai Bohlmann
Global corporate communication, business, and organization behavior executive; author. My blog, DesigningCommunication, offers inspiration, insight, and tips for all professionals who want to express themselves effectively, and lead with integrity.

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